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Does Your Team Operate as a Community?

Posted by on Apr 3rd, 2010. Related posts: CamaraderieCollaborationFeatured ArticlesTeam DevelopmentTeamwork.

I lived in a shared household when I went to graduate school in San Francisco. Every Sunday night, we held a “house meeting” where all six of us met to dole out the week’s tasks for maintaining the... More »

How Would You Define The Problem?

Posted by on Sep 25th, 2009. Related posts: CollaborationCommunication SkillsConflict ResolutionCooperation.

As I watch political campaigns, national debates, business meetings, and family discussions where the rhetoric and emotion increases while the civility and connection decreases, I see a common thread:... More »

A Better Way To Give Bad News

Posted by on Aug 18th, 2009. Related posts: Communication SkillsConflict ResolutionLeadershipPersuasionWork.

Delivering bad news is as undesirable as it is unavoidable. Nobody wants to do it. Yet sooner or later, most of us have faced the agonizing responsibility of communicating a message about corporate downsizing,... More »

How to Appreciate People You Can’t Stand

Posted by on Apr 30th, 2009. Related posts: Conflict ResolutionHappinessProductivity.

We are social creatures. What elevates us most is love, kindness, and encouragement from others. Conversely, what can bring us down the most – if we let it – is rudeness, indifference, and other negative... More »

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