Listening: An Act of Love
Posted by Dianna Booher on Sep 3rd, 2009. Related posts: Communication Skills • Featured Articles • Listening • Love.
Many people now pay a psychologist to fill the role a friend used to play. When we open one of the modules in our interpersonal skills course with this first line, attendees nod, as if struck for the... More »
Three Ways to Influence Behavior: Your Own and Others
Posted by Kerry Patterson on Apr 16th, 2009. Related posts: Book • Influence • Research.
Despite our poor track record in influencing our own or others’ bad habits, we curiously cling to the hope that we can change. As David Sedaris said, “I haven’t got the slightest idea how to change... More »
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