First, Take Good Care of Each Other
Posted by Dave Lutz on Nov 12th, 2009. Related posts: Leadership • Team Development • Trust.
It’s very hard to find an exceptional service experience with all the automation, cost cutting, streamlining, and off-shoring going on in business. But how is the service culture within your organization? “First,... More »
Richard Cage Was Someone
Posted by Scott Gross on Sep 30th, 2009. Related posts: Communication Skills • Friendship.
We didn’t really know the man. He was just one of our customers and that was good enough for us. Every afternoon he’d come toddling in and the wait staff would fall in behind him as wound his... More »
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