How Would You Define The Problem?

Posted by Guy Harris on Sep 25th, 2009. Related posts: CollaborationCommunication SkillsConflict ResolutionCooperation.

As I watch political campaigns, national debates, business meetings, and family discussions where the rhetoric and emotion increases while the civility and connection decreases, I see a common thread:... More »

A Better Way To Give Bad News

Posted by Peggy Klaus on Aug 18th, 2009. Related posts: Communication SkillsConflict ResolutionLeadershipPersuasionWork.

Delivering bad news is as undesirable as it is unavoidable. Nobody wants to do it. Yet sooner or later, most of us have faced the agonizing responsibility of communicating a message about corporate downsizing,... More »

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There are only two ways to live your life. One is as though nothing is a miracle. The other is as though everything is a miracle. — Albert Einstein

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