How Would You Define The Problem?
Posted by Guy Harris on Sep 25th, 2009. Related posts: Collaboration • Communication Skills • Conflict Resolution • Cooperation.
As I watch political campaigns, national debates, business meetings, and family discussions where the rhetoric and emotion increases while the civility and connection decreases, I see a common thread:... More »
A Better Way To Give Bad News
Posted by Peggy Klaus on Aug 18th, 2009. Related posts: Communication Skills • Conflict Resolution • Leadership • Persuasion • Work.
Delivering bad news is as undesirable as it is unavoidable. Nobody wants to do it. Yet sooner or later, most of us have faced the agonizing responsibility of communicating a message about corporate downsizing,... More »
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