Posts filed in Persuasion.
A Better Way To Give Bad News
Posted by Peggy Klaus on Aug 18th, 2009. Related posts: Communication Skills • Conflict Resolution • Leadership • Persuasion • Work.
Delivering bad news is as undesirable as it is unavoidable. Nobody wants to do it. Yet sooner or later, most of us have faced the agonizing responsibility of communicating a message about corporate downsizing,... More »
Every Communication is Two Conversations
Posted by Nick Morgan on Jun 16th, 2009. Related posts: Featured Articles • Leadership • Listening • Persuasion.
Every communication is two conversations: the verbal one — the content — and the nonverbal one — the body language. If the two are aligned, you can be a persuasive, authentic communicator. If the... More »
How to Talk With the Whole, Wide World
Posted by Colleen Wainwright on Jun 9th, 2009. Related posts: Listening • Persuasion.
Along with some bad habits, I picked up a few good pointers about communication in my days as a young ad copywriter. Such as: A message’s effectiveness decreases in direct proportion to the number... More »
Prompt Yourself and Others to Feel Better and Act Better
Posted by Kare Anderson on Apr 6th, 2009. Related posts: Habit • Motivation • Persuasion • Research.
Suppose you work at an office. It bugs you that dirty cups are left in the coffee nook. Try spraying a lemony air scent reminiscent of a cleaning agent. When sloppy colleagues smell it they are more... More »
