Posts filed in Influence.
Seek First to Understand
Posted by Reid Neubert on Oct 19th, 2009. Related posts: Communication Skills • Influence • Understanding.
A former client of ours, a marketing executive, used to remind himself and his staff to seek “first to understand, then to be understood.” That sage advice is from The Seven Habits of Highly... More »
Three Ways to Influence Behavior: Your Own and Others
Posted by Kerry Patterson on Apr 16th, 2009. Related posts: Book • Influence • Research.
Despite our poor track record in influencing our own or others’ bad habits, we curiously cling to the hope that we can change. As David Sedaris said, “I haven’t got the slightest idea how to change... More »
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