Unfair! Revenge – How Women and Men Act
Posted by Kare Anderson on Dec 3rd, 2009. Related posts: Book • Psychology • Research.
Neuroscientist Tania Singer and her team recruited volunteers to play a game. Some were asked to play by the rules. Others were instructed to ignore them. To not play fair. After all participants played... More »
Redeem and Integrity
Posted by Alan Lurie on Nov 20th, 2009. Related posts: Happiness • Joy • Psychology • Reliability.
I’m a big fan of “Seinfeld”. My favorite episode is titled “The Opposite,” which begins with George’s painful – and obvious – realization that his life is not working. He meets... More »
First, Take Good Care of Each Other
Posted by Dave Lutz on Nov 12th, 2009. Related posts: Leadership • Team Development • Trust.
It’s very hard to find an exceptional service experience with all the automation, cost cutting, streamlining, and off-shoring going on in business. But how is the service culture within your organization? “First,... More »
Working for Good? Just Connect!
Posted by Jeff Klein on Nov 6th, 2009. Related posts: Book • Camaraderie • Featured Articles • Listening.
I vividly remember one day when my daughter Meryl Fé was 8. As was often the case, I was in somewhat of a hurry, and needed to get her moving, out of the house, to the car, and on the road. The more anxious... More »
How to Succeed in Business When Your Partner is Your Spouse
Posted by Marika Stone on Oct 28th, 2009. Related posts: Collaboration • Teamwork • Work.
Honey, let’s start a business. Many first-time entrepreneurs also happen to be committed couples, and their home is their office. Here are eight rules of engagement that can help both business... More »
Seek First to Understand
Posted by Reid Neubert on Oct 19th, 2009. Related posts: Communication Skills • Influence • Understanding.
A former client of ours, a marketing executive, used to remind himself and his staff to seek “first to understand, then to be understood.” That sage advice is from The Seven Habits of Highly... More »
Richard Cage Was Someone
Posted by Scott Gross on Sep 30th, 2009. Related posts: Communication Skills • Friendship.
We didn’t really know the man. He was just one of our customers and that was good enough for us. Every afternoon he’d come toddling in and the wait staff would fall in behind him as wound his... More »
How Would You Define The Problem?
Posted by Guy Harris on Sep 25th, 2009. Related posts: Collaboration • Communication Skills • Conflict Resolution • Cooperation.
As I watch political campaigns, national debates, business meetings, and family discussions where the rhetoric and emotion increases while the civility and connection decreases, I see a common thread:... More »
Listening Is an Act of Leadership
Posted by John Baldoni on Sep 21st, 2009. Related posts: Communication Skills • Leadership • Leadership Skills • Listening.
On the day after Thanksgiving 2008, StoryCorps sponsored a National Day of Listening. Friends and families were encouraged to sit down with loved ones and tell their stories. “StoryCorps,” according... More »
“Teaching” Collaboration: Preparing for the Future
Posted by Rebecca Dumlao on Sep 9th, 2009. Related posts: Collaboration • Leadership.
As a college professor some of the most important collaborating work I do is with undergraduate seniors. I lead a professional development course that helps soon-to-be graduates shift out of the academic... More »
Listening: An Act of Love
Posted by Dianna Booher on Sep 3rd, 2009. Related posts: Communication Skills • Featured Articles • Listening • Love.
Many people now pay a psychologist to fill the role a friend used to play. When we open one of the modules in our interpersonal skills course with this first line, attendees nod, as if struck for the... More »
Honoring the Principle of People
Posted by Paul DSouza on Aug 25th, 2009. Related posts: Achievement • Charisma • Family.
Having lived, worked and visited places such as India, Sri Lanka, the US, Brazil, Argentina, Puerto Rico, Japan, Madrid, Luxemburg and others; I have been honored to have met interesting people, powerful... More »
